Help and support

You can enroll with a FITTR coach and avail one-to-one & in-person coaching services. Simply book an appointment & check out the centers.

So, you've enrolled with a FITTR coach! Congratulations for taking the first step towards your fitness journey! Your coach will contact you within 24 hours for a consultation call. On this call you will need to provide details about your health, goals and expectations. Based on these, he/she will make a customized nutrition and workout plan which will be uploaded on your profile. Throughout the program duration, your coach will stay in touch and provide you with all the help you need to make the best use of the program and get fit.

When you enroll with a FITTR Coach, you are signing up for a personalized fitness program. The coach will provide you with customized workout and nutrition plans and also motivate you to do your best. Your job is to follow the coach's advice and stick to your plan. That's how you achieve your fitness goal!

You don’t need a gym membership to transform yourself with FITTR. Thousands of our community members have transformed with nothing but home workouts and a quantified diet. However, we encourage you to exercise regularly as this can benefit you in several ways and will definitely help you achieve your fitness goals more efficiently.

Fitness is a journey; not a destination. After you complete your program with FITTR and you have achieved your goal, your coach will give you some tips for maintenance which help you stay on track and stay fit.

Yes, we do! At present, floor training services are available at limited locations in Pune only. Click here for details: https://www.fittr.com/training-specialist/

If you have forgotten your password, don't worry! Follow a few simple steps to recover it. First, click on the "Forgot Password" option and enter your registered email ID. You will receive an OTP. Enter the OTP in the FITTR App, type your new password and click on confirm. If you still face any issues, email us at support@fittr.com and we'll help you out.

To maintain quality standards FITTR does not offer discounts. Seasonal discounts, if any, may be announced from time-to-time in the Announcements section of the FITTR App.

FITTR coaches design personalized diet charts and workout routines for you. To access them, you need to log in to your account with your credentials and click the "My Plan“ tab. Your Diet & Workout charts can be found here. You can access your charts even after your package has expired so that you can continue your fitness journey.

Once you have enrolled with a FITTR coach and completed your first call with them, your nutrition and workout charts will be uploaded within 48 hours.

To help you stay on track with your fitness goals, it is important for you to send regular updates to your coach. This can be done either weekly or bi-monthly, depending on what you decide with your coach.

We love receiving feedback! It helps us know what we're doing right and also where we can improve. To share your feedback, go to "My Plan" > "Rate Me” and share coach feedback. You can also share feedback at support@fittr.com

FITTR is the world’s most trusted community-first fitness and nutrition brand with more than 2.5 million members globally... and the one-stop shop for all your health and fitness needs! Our platform offers a thriving, judgement-free community of like-minded individuals who support each other in their quest to achieve holistic fitness. We offer a suite of free health & wellness tools, a team of expert coaches who can help you achieve any fitness goal, and challenges that anyone can participate in and win exciting rewards!

Whether you’re looking for a safe & scientific way to lose weight and build muscles, manage your medical conditions, or anything else related to health and fitness, we’re just a call or message away. Call us on 080-68060300 (Monday to Saturday, 9 AM to 9 PM) we'd be happy to help.

FITTR has over 620 internationally certified coaches who can help you achieve any fitness goal. Our Coaches have already helped more than 1,50,000 people live their best lives and you could be next! Get tailor-made fitness plans, and personal attention and guidance that could make all the difference. Select any coach and pick your desired fitness package. Your FITTR Coach will then design a customised diet chart and workout plan for you based on your lifestyle and fitness goals. But that’s just the beginning! Your FITTR Coach will also work closely with you to ensure that you achieve your goals. Every Nutrition & Training enrolment also comes with a 30-day money back guarantee, no questions asked!

At FITTR, our aim is to offer affordable fitness packages that are result-oriented and backed by science. The cost of a package depends on three factors: a) service chosen – Nutrition & Training or Personal Training b) coach tier within each service and c) the duration of the program.

Absolutely! All FITTR Coaches are certified by the Institute of Nutrition & Fitness Sciences or other internationally-recognised certification boards. Our fitness programs are backed by science and are completely customisable as per your specific needs. If you have any medical concerns, make sure you let your FITTR Coach know so that your plan can be modified accordingly.

Once you’re ready to take charge of your fitness journey, you can choose the ideal FITTR Coach by visiting different coach profiles, going through their fitness journey and those of their clients, reading the testimonials left for them, and even having a free chat with them on the FITTR app itself! Look for a FITTR Coach whom you can relate to and a package that fits your budget. Alternatively, you can let us choose the perfect FITTR Coach for you by enrolling through the FITTR Essential program. Rest assured that all Coaches are trained to deliver the best possible experience in your fitness journey, regardless of how you choose one.

There are 6 categories of FITTR Nutrition & Training Coaches: Basic, Standard, Premium, Advance, Advance+ and Elite. This “tier” of the FITTR Coach is set according to their experience and number of clients handled. Packages are priced accordingly. Regardless of tier, every FITTR Coach has undergone rigorous training and carefully selected to serve the community. So, feel free to enrol with a FITTR Coach who best suits your budget and fitness goals—you're always in good hands!

FITTR Essential is our effort to make it easy for you to get started on your fitness journey. Once you enroll with FITTR Essential, we assign you a Basic coach instantly based on your preferences and email you the coach details. The coach then gets in touch with you and your fitness journey begins where the coach provides you with a diet plan plus workout plan and monitors your progress on a daily basis to help you achieve your fitness goals over a 12 week period. Learn more: https://www.fittr.com/transformation-essential-package

At FITTR, we value your privacy. All your personal details, including your pictures, are secured using industry-standard security processes. We will never share any information that you have given us with any other party without your consent. To learn more, please read our Privacy Policy.

Your individual transformation depends on several factors including your genetics, lifestyle, and dietary habits. The most important factor, however, is your commitment to the process. As long as you do your best after enrolling and follow the recommendations of your FITTR Coach, we are committed to making sure your fitness goals are fulfilled as soon as possible. Our expert FITTR Coaches will help you every step of the way!

More than 250,000 people have seen their desired results through FITTR! Your FITTR Coach will do everything in their power to help you achieve the best possible results; however, your own efforts are equally important. As long as you are completely committed to the program and follow the diet and exercise plans prepared for you by your FITTR Coach, you will see visible results.

Once you enrol, your FITTR Coach will contact you within 24 hours for a consultation call. On this call, you will need to provide details about your past fitness experience, current health issues (if any), your fitness goals and your expectations from the program. Based on these details, your FITTR Coach will create a customised nutrition and workout plan for you. Throughout the package duration, your FITTR Coach will stay in touch with you over call, message and email in order to provide you with all the help you need to achieve your fitness goals.

Your FITTR Coach is just a message or phone call away! You can reach out to your coach as often as you need during their working hours. Your coach will also schedule a weekly call to discuss your progress.

Your FITTR Coach is your fitness companion and will help you in every possible way. Once you enrol, your coach will share a personalised diet and exercise plan for you to follow. Apart from this, your coach will motivate you to do your best through constant communication and guidance. Your only job is to follow the advice of your FITTR Coach and stick to the plan!

Absolutely! We believe in making fitness affordable for everyone. We have No-Cost EMI options available on select payment modes and are constantly working to introduce more ways for our community to enrol with FITTR Coaches as easily as possible.

At FITTR, we always aim to provide the best possible experience to all our community members. If you are unhappy with your FITTR Nutrition & Fitness Training Coach, please tell us what's wrong by calling our helpline or emailing us. Depending on the situation, we could offer you a coach change or a full refund within 30 days of enrolment in the Nutrition & Fitness Training package.

At FITTR, we want to make sure you get the most out of your fitness journey. If you are not satisfied with your current FITTR Coach, let us know and we will try our best to resolve the issue. In case an amicable resolution is not possible, we are happy to offer a one-time coach change within 30 days of enrolment. You will be able to choose any other FITTR Coach from the same tier and continue your fitness journey.

Not at all! If other attempts to address your concern are unsatisfactory, you can change your FITTR Coach at no extra cost within the first 30 days of your enrolment. Your fitness journey with your new FITTR Coach will start from the date on which your association with your previous FITTR Coach ended, so that you don't miss a single day!

Your feedback is important to us! If you are not satisfied with your Nutrition & Fitness Training Coach, please get in touch with us over call or email within 30 days of enrolment in the Nutrition & Fitness Training program. We will attempt to resolve your issue in the best possible way and if other measures do not work to your satisfaction, we will issue a refund according to our Terms & Conditions.

We completely understand that certain situations in life could sometimes lead to you having to stop your fitness journey temporarily. That’s why we’ve made our FITTR Coach packages as flexible as possible. You can put your Nutrition & Training Coach Enrolment on hold for a maximum of 2 weeks one time during your package duration. However, please note that once you've done this, you will no longer be eligible for a refund, coach change, or other modifications to your package. Also note that you cannot put your package on hold within the first two weeks of enrolling with a FITTR Coach.

Not at all! FITTR believes in Quantified Nutrition. As far as possible, we want you to get your nutrition from whole foods. However, if required, your FITTR Coach may recommend the use of certain supplements to help you meet your nutritional requirements. This will be done keeping your health and fitness goals in mind.

Never. FITTR is strictly against the use of any performance enhancing drugs or steroids as this goes against our fundamental philosophy that anyone can get fit with access to basic food and exercise. If you come across anyone who claims to represent FITTR but suggests the use of illegal/harmful substances, please report them to us immediately over call or email.

Yes! When you enrol with a FITTR Coach, you will receive customised and detailed nutrition & workout plans that are designed keeping in mind your lifestyle, health issues (if any), and preferences.

You don’t need a gym membership to transform yourself with FITTR. Thousands of our community members have transformed themselves with nothing but home workouts and a quantified diet. However, we encourage you to exercise regularly as this can benefit you in several ways and will definitely help you achieve your fitness goals more efficiently.

That depends on you! Fitness is a journey, not a destination. Your FITTR Coach will teach you everything you need to know in order to lead a fit life, and we are quite certain that following these tips will keep you healthy over the long term. If you ever have questions once your package has expired, you can consult our community and get your doubts cleared for free!

Yes. Certain medical issues need special attention and we have specialised FITTR Coaches who are qualified medical professionals. To know more about enrolling with them, please contact us over call or email.

FITTR is an online consultation platform. Therefore, all interactions with your FITTR Coach will take place using digital mediums such as call or chat.

Yes, we do! Our dedicated Corporate Wellness (WiN) team will work with you to understand your organization's needs and offer a customized program. To know more, write to wellness@fittr.com

Registering on FITTR is the first step of your fitness journey. Download the FITTR app or visit www.fittr.com, tap on Sign Up, and follow the instructions on the screen!

You need to have an account on FITTR before you can log in. To create an account, register with FITTR. Once done, enter your registered email address & password and click on Sign In to log in to your account.

Don't worry! Use the Forgot Password option on the Sign In screen and follow the instructions on the screen to recover your account.

To maintain service quality, FITTR limits the number of clients that can enrol with one Coach at a time. Contact the Coach of your choice and see if a slot is opening up any time soon. If not, please consider enrolling with another FITTR Coach. All our Coaches are highly qualified and we assure you that you’ll be in good hands no matter who you choose!

Yes! Making a payment with an international card is easy. Simply use the 'PayPal' payment gateway during checkout.

Our Partner Packages allow you and your friend or family member to start your fitness journey together. To enrol for a Partner Package, your partner and you must first follow each other on the FITTR App. Then, using any one of your FITTR accounts, select your FITTR Coach and the Partner Package (if they offer one), select your partner during checkout, and follow the on-screen instructions.

If you would like to continue your fitness journey with your FITTR Coach once your package is close to expiring, use the Renew Now button in the My Plan section to extend your package. Renewing your package gives you a loyalty discount and choosing the same FITTR Coach means that you do not need to wait for slots to be available!

No FITTR representative will ever ask you to deposit money directly into their or our bank account. All payments for FITTR services must be made directly to the company through the methods available on the FITTR app and website, such as debit card, credit card, netbanking and wallet. Please report any suspicious requests to us over call or email.

Discounts are available on renewing your package either with the same or a different FITTR Coach. Other offers, if any, will be announced from time to time in the Announcements section of the FITTR app.

We encourage you to read all the terms & conditions carefully before enrolling with a FITTR Coach. To get the detailed information of each package on the website and app, just tap the Enrol button on the coach’s profile.

Congratulations on starting your fitness journey! Your FITTR Coach will contact you within 24 working hours of enrolment and explain the next steps.

Your FITTR Coach will design a personalised diet chart and workout routine for you. To access these plans, you need to log in to your FITTR account and visit the My Plan section. You can access your charts even after your package expires.

Once you enrol with a FITTR Coach and complete your first call with them, they will share your plans with you within 1 business day.

To help you stay on track, it is important for you to share regular updates with your FITTR Coach. We recommend doing so at least once a week. You can share your progress with your coach using the Progress Tracker in the Tools section of the FITTR app.

An arrangement for video calls can be made through a discussion with your coach.

Your feedback is extremely important to us! It helps us know what we're doing right and also where we can improve. To share your feedback, go to Rate Me in the My Plan section of the FITTR app. You can also share feedback with us over call or email.

If you want to enrol with a particular FITTR Coach who has no slots available at the moment, you can check back on the 1st, 11th & 21st of the month. New slots become available at 12:00 AM IST. However, an easier way is to just ask them!

FITTR has a diverse community of more than 2.5 million users. Within our community, you can take part in Discussions and start your own conversations or post Updates and react to those of other community members. You can also post your Transformation and check out those of other members, plus share & learn new Recipes for healthy, yummy food!

In this group, you can share your transformation journey with the FITTR community. Inspire others by posting your pictures and sharing your story and get inspired by checking out posts made by other members. To create a new post, simply upload your before and after photos, enter the name of your FITTR Coach (if any), write the details of your journey, and tap on Submit.

At FITTR, dieting is never boring! The Recipes group offers a number of lip-smacking, step-by-step recipes suitable for every lifestyle and dietary preference. Each recipe also has a complete breakdown of calories and macros. You can also post your own recipes and show off your culinary skills!

In this section, you will find a number of fitness challenges that let you push your limits, keep the community spirit lively, and win exciting prizes! Visit this section to take part in our flagship Transformation Challenges when registrations are open.

The FITTR community has its own reward points system known as Fitcoins. This virtual token system is exclusively used on the FITTR platform and can be exchanged for exciting goodies in the Fitshop.

The more you engage with and contribute to the FITTR community, the more Fitcoins you can earn. A user can earn Fitcoins in a number of ways: refer new users to the FITTR app, upload healthy recipes, post articles, and participate in challenges.

FITTR offers a full suite of free health & wellness tools to help you on every step of your fitness journey. In this section, you will find the Diet Tool, Training Tool, BMR Calculator, Macro Calculator, Body Fat Calculator, and 1RM Calculator, among others.

You can use the Diet Tool to create your own diet charts and track your daily calorie intake. The tool also includes an extensive food database that gives you all the details you need to make informed nutritional choices.

Use the Training Tool to create your own workout charts and track your progress over time. You can also view more than 500 exercise videos with step-by-step instructions using this tool.

The BMR Calculator allows you to calculate your Basal Metabolic Rate (BMR) as well as your Total Daily Energy Expenditure (TDEE) which helps you figure out your daily calorie requirements.

With the Macro Calculator, you can figure out how much carbohydrates, proteins and fats you need to consume in a day in order to meet your fitness goals.

Using the Body Fat Calculator, you can estimate your body fat percentage and set your fitness milestones accordingly.

The 1RM calculator allows you to calculate your One Rep Max for different exercises.

Refer & Earn allows users to invite their friends & family to enrol with a Fittr Nutrition & Training Coach. Any user who has previously enrolled with a Fittr Nutrition & Training Coach themselves can refer another user, as long as the invited user has never enrolled with a Fittr Coach before. The invited user receives a discount and the referring user earns Fittr Rewards that can be redeemed for Amazon vouchers. Currently, Refer & Earn only works on the Fittr app for Android and iOS. Learn more: https://www.fittr.com/refer-and-earn

Dedicated coach who can provide a customised diet and workout plan as per your lifestyle, goals, medical conditions and dietary preferences. Weekly monitoring with the coach to understand progress and address challenges if any Continuous support - Coach is just a phone call or a message away.

Our ~180 expert FITTR PT Coaches provide 1-on-1 personal training over video calls. Enrol with a PT Coach today and learn any of these 6 skills from the comfort of your home or local fitness centre: Strength & Conditioning, Yoga, Zumba, Martial Arts, Calisthenics and Boxing. To get started, select a package and time slot of your choice. Once you enrol, the coach will connect with you to create a training plan as per your specific needs and go live with you over a video call at the chosen time. During the session, your FITTR PT Coach will help you work out with the correct form and progress in your chosen skill over time.

Our coach will have a detailed discussion with you on past and current medical conditions. The diet and workout will then be designed according to the medical conditions and dietary preferences.

All FITTR Coaches are certified nutrition experts and will provide you with safe, scientific, healthy and sustainable diets. If you have any reason to believe that your diet needs modifications to suit your body and lifestyle, please discuss this with your coach.

We are a service oriented company. We believe in giving 100% service to our customers. If you aren’t happy, you can either change a coach within 30 days or get your money back.

No. Depending on your preference, the coach will try to adjust your protein intake with regular food. However, if that doesn’t suffice, the coach may suggest protein supplements which will be perfectly safe to consume.

FITTR is proud to be associated with over 500,000 COMPLETELY REAL transformations. Our approach to fitness is safe and scientific. No illegal or unhealthy substances are involved – in fact, all it takes to transform yourself with FITTR is home-cooked meals and well-planned workouts. Don't believe us? Just ask our 3 million+ strong community!

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